Special Needs

At Mercure Dubai Hotel, we anticipate your needs and place utmost importance in ensuring the safety and comfort of every guest. Our hotel has been thoughtfully laid out to ensure easy reach and several members of our team have undergone training to take care of the requirements of our special needs guests.

General Hotel Features

  • Valet parking provided
  • Accessible route from hotel entrance to accessible guest rooms
  • Accessible check in area for wheel chair users
  • Luggage delivery provided

Accessible Areas

  • Hotel Apartments
  • Business Centre
  • Cafe and Restaurants
  • Pool Deck
  • Meeting rooms and lounge
  • Spa and salons

Accessible Room Features

  • Wheelchair accessible doors
  • Lowered access for room amenities and mini bar items
  • Flashing light for alarm
  • Audible emergency alarm
  • Roll in shower and foldable chair in the shower
  • Grab bar for toilet
  • Lowered wash basin
  • Emergency pull cord in toilets